42 lines
1,023 B
Markdown
42 lines
1,023 B
Markdown
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# Office-Hour Queue
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> Status: live document — Orange-lane items that need business-hour
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> interaction (calls, banks, authorities, accountant, notary). Batched into
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> ~two office-hour command days per month. Agents preload each day with a
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> runbook; the day is scarce strategic infrastructure — protect it from
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> low-leverage work.
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## Item template
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```yaml
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id: OH-2026-NNN
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title: ""
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counterparty: "" # accountant, bank, authority, customer, vendor
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status: queued | prepared | done
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prepared_material: [] # briefings, drafts, documents ready before the call
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deadline_pressure: none | soft | hard (date)
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```
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## Queued items
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*(populated by the Binky Operational Knowledge Audit — expected: accountant
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contact/filing status, bank account access verification, registry detail
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check)*
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## Office-Hour Runbook template
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```markdown
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# Office-Hour Command Day — <date>
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## Must do today
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1. ...
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## Prepared material
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- ...
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## Do not spend time on
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- internal documentation
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- repo cleanup
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- speculative naming
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```
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