# Office-Hour Queue

> Status: live document — Orange-lane items that need business-hour
> interaction (calls, banks, authorities, accountant, notary). Batched into
> ~two office-hour command days per month. Agents preload each day with a
> runbook; the day is scarce strategic infrastructure — protect it from
> low-leverage work.

## Item template

```yaml
id: OH-2026-NNN
title: ""
counterparty: ""        # accountant, bank, authority, customer, vendor
status: queued | prepared | done
prepared_material: []   # briefings, drafts, documents ready before the call
deadline_pressure: none | soft | hard (date)
```

## Queued items

*(populated by the Binky Operational Knowledge Audit — expected: accountant
contact/filing status, bank account access verification, registry detail
check)*

## Office-Hour Runbook template

```markdown
# Office-Hour Command Day — <date>

## Must do today
1. ...

## Prepared material
- ...

## Do not spend time on
- internal documentation
- repo cleanup
- speculative naming
```