Add feedback/ for consumer reports on canon-concept utility

A third front door next to incoming/ and demand/: longitudinal PurposeFit
evidence, not a change request and not a canon artifact. Seeded with the
resource-control backup-cycle mapping.

workplans/index.yaml

@@ -207,3 +207,13 @@ workplans:
       - formal capability mapping artifacts
       - small-saas capability requirement set
       - capability requirement/provision validation surface
+
+  - id: ADHOC-2026-08-15
+    title: "Ad hoc: consumer feedback directory"
+    status: finished
+    priority: low
+    path: workplans/ADHOC-2026-08-15.md
+    depends_on: []
+    produces:
+      - feedback/
+      - first consumer utility report (resource-control / ITC-CAP)