kaizen-agentic/docs/forward-deployed-engagement-architecture.md

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# Forward-Deployed Engagement Architecture
**Status:** v1.0 accepted (ADR-007)
**Date:** 2026-07-16
**Type:** architecture extension
**Canon ADR:** [ADR-007](adr/ADR-007-forward-deployed-engagement-convention.md)
**Companion business model:** [wiki/ForwardDeployedAgencyBusinessModel.md](../wiki/ForwardDeployedAgencyBusinessModel.md)
**Playbook:** [integrations/forward-deployed-engagement-playbook.md](integrations/forward-deployed-engagement-playbook.md)
**Decisions:** [docs/decisions/DEC-FDA-001-working-defaults.md](decisions/DEC-FDA-001-working-defaults.md) (elevated into ADR-007)
**Extends:** ADR-002 (memory), ADR-003 (protocols), ADR-005 (schedule), ADR-006 (customer engagement)
**Pilot tree:** `engagements/pilots/eng-coulomb-railiance01-ho-001/`
---
## 1. Purpose
Extend kaizen-agentic from **installing agent personas into repos** to **staffing
forward-deployed agents for client engagements**, with:
1. A client **request → provision** path that yields a bound **agent definition**
2. Explicit **ramp-up** and **ramp-down** phases
3. **Confidential client knowledge** separated from supplier Role IP
4. Hooks for **Kai trial currency** (and later EUR) settlement events
5. A concrete first engagement: **host-operator for railiance01** (coulomb infra)
This document is the technical contract. Implementation may land across
`kaizen-agentic`, customer engagement repos, `activity-core`, State Hub, and
access systems (`ops-warden`, OpenBao) without collapsing those ownership lines.
---
## 2. Goals and non-goals
### Goals
- Clients can **request** a Role for named Targets and receive a **provisioned engagement**
- Each engagement has machine-readable **lifecycle state** and phase checklists
- Operational knowledge accumulates in a **client-owned vault**, not in the
supplier catalog by default
- Ramp-up produces an **operationally aware** agent; ramp-down produces a
**handoff pack** and access revocation
- Duty sessions can emit **billing events** (Kai) without putting secrets in the ledger
- First pilot maps cleanly onto existing **sys-medic** craft + host ops duties
### Non-goals (v0.1)
- Full multi-tenant SaaS control plane
- Autonomous root changes without human gates
- Replacing activity-core, State Hub, or ops-warden
- Public Kai cryptocurrency or payment processor integration
- Guaranteeing 24/7 unattended SRE autonomy
---
## 3. Conceptual model
```
┌─────────────────────────────────────────────────────────────────┐
│ Client (company / coulomb project) │
│ request, fund (Kai), accept handoff, own engagement vault │
└───────────────┬─────────────────────────────────────────────────┘
│ EngagementRequest
┌─────────────────────────────────────────────────────────────────┐
│ Agency control plane (kaizen-agentic + optional hub records) │
│ Role catalog · Engagement lifecycle · Quote/ledger hooks │
└───────┬─────────────────────────┬───────────────────────────────┘
│ bind Role + policies │ schedule / prepare
▼ ▼
┌───────────────────┐ ┌─────────────────────────────────────────┐
│ Agent definition │ │ Execution plane │
│ (engagement-bound │ │ coding agent / Claude · activity-core │
│ prompt + policy) │ │ sessions on allowed Targets │
└─────────┬─────────┘ └──────────────────┬──────────────────────┘
│ writes │ observes / acts (gated)
▼ ▼
┌───────────────────┐ ┌─────────────────────────────────────────┐
│ Engagement vault │ │ Targets (repos, hosts e.g. railiance01) │
│ CLIENT OWNED │ │ access via warden certs / approved paths│
└───────────────────┘ └─────────────────────────────────────────┘
```
### Core entities
| Entity | Definition | Owner |
|--------|------------|-------|
| **Role** | Versioned supplier product (`host-operator@1.2.0`) — craft + protocols | Supplier |
| **Client** | Organization or coulomb project account | Client |
| **Target** | Thing the agent attends (host, cluster, repo, product area) | Client |
| **Engagement** | Binding of Role × Client × Targets × policy × lifecycle | Shared record; vault is client |
| **Agent definition** | Concrete prompt + frontmatter materialised for an engagement | Generated; stored per policy |
| **Engagement vault** | Memory, profiles, session logs, handoff | **Client** |
| **Duty session** | One execution of the agent under the engagement | Ephemeral |
| **Ledger entry** | Kai charge/credit for seat/duty/access | Settlement system |
---
## 4. Relationship to existing architecture
| Existing piece | How FDA (forward-deployed agency) uses it |
|----------------|-------------------------------------------|
| `agents/agent-*.md` | **Role templates** (generic craft) |
| `.kaizen/agents/<name>/memory.md` | Becomes **vault path** under engagement scope (not only project-root generic) |
| Coach / `memory brief` | **Ramp-up orientation** producer |
| Protocols (`agents/protocols/...`) | Role procedures; engagement may pin versions |
| `.kaizen/schedule.yml` | Duty cadence on target repos / engagement schedule file |
| ADR-006 customer engagement repo | Still holds loop contracts; FDA adds **staffed Role engagements** |
| activity-core | Optional cron fire for scheduled duties |
| ops-warden / OpenBao | Access class enforcement — never invent secrets in agent prompts |
| Metrics (ADR-004) | Quality + billing correlates; no secret payloads |
**Important distinction:**
- **coulomb-loop style engagement** = improvement *loop* across a *repo roster*
- **FDA engagement** = *Role staffing* against *Targets* (hosts, systems, teams)
A client may run both. They share CLI primitives and confidentiality principles
but different primary artifacts (`loops/` vs `engagements/`).
---
## 5. Data model (schemas)
### 5.1 Role manifest (supplier)
Path proposal: `roles/<role-id>/ROLE.yaml` (or package data equivalent).
```yaml
# roles/host-operator/ROLE.yaml
apiVersion: kaizen.agentic/v1
kind: Role
metadata:
id: host-operator
version: "0.1.0"
title: Host Operator
category: infrastructure
capability_tier: 4 # PricingModel multiplier M
spec:
description: >
Competent technical administrator for named Linux hosts — OS currency,
security posture, load and workload review, operational continuity.
base_agent: sys-medic # craft inheritance
protocols:
- agent: sys-medic
slug: k3s-node-health-assessment
- agent: host-operator
slug: os-security-pass # new protocol for this Role
- agent: host-operator
slug: load-workload-review
memory_template: host-operator # extends sys-medic sections
default_cadence:
health_review: daily
os_security_pass: weekly
load_review: daily
access_classes_allowed:
- read_only
- host_observe
- privileged_ops # always gated
ramp_up:
checklist_ref: roles/host-operator/ramp-up.md
exit_criteria:
- host_baseline_documented
- access_path_verified
- first_health_review_complete
- coach_orientation_filed
ramp_down:
checklist_ref: roles/host-operator/ramp-down.md
exit_criteria:
- handoff_pack_written
- open_threads_triaged
- access_revoked
- vault_export_confirmed
billing:
seat_product: expert_seat_4x
duty_weights:
standard_review: 1.0
deep_assessment: 1.0
```
### 5.2 Engagement request (client → agency)
```yaml
# Example: engagements/requests/2026-07-16-railiance01-host-operator.yaml
apiVersion: kaizen.agentic/v1
kind: EngagementRequest
metadata:
id: engreq-coulomb-railiance01-ho-001
created: "2026-07-16"
spec:
client:
id: coulomb
domain_slug: railiance # or coulomb_social / custodian as applicable
billing_account: coulomb-ops-kai
role:
id: host-operator
version_constraint: ">=0.1.0 <1.0.0"
targets:
- kind: host
id: railiance01
inventory_ref: railiance-hosts # where facts live
notes: "k3s production; forgejo/apps workloads"
duty:
health_review: daily
os_security_pass: weekly
load_review: daily
timezone: Europe/Berlin
access:
requested_classes: [host_observe, privileged_ops]
cert_identity_hint: agt # ops-warden; never store private keys here
knowledge:
vault_placement: client_repo # see §6
confidentiality: client_owned
commercial:
currency: kai
trial: true
quote_requested: true
```
### 5.3 Engagement record (lifecycle source of truth)
```yaml
apiVersion: kaizen.agentic/v1
kind: Engagement
metadata:
id: eng-coulomb-railiance01-ho-001
request_id: engreq-coulomb-railiance01-ho-001
created: "2026-07-16"
updated: "2026-07-16"
status:
phase: requested # see §7
# requested | quoting | funded | staffing | ramp_up | operating
# renewing | ramp_down | closed | cancelled
spec:
client: { id: coulomb, billing_account: coulomb-ops-kai }
role: { id: host-operator, version: "0.1.0" }
targets:
- kind: host
id: railiance01
agent_definition:
path: engagements/eng-coulomb-railiance01-ho-001/agent-host-operator.md
derived_from: agents/agent-sys-medic.md
vault:
root: engagements/eng-coulomb-railiance01-ho-001/vault/
memory: engagements/eng-coulomb-railiance01-ho-001/vault/memory.md
schedule:
path: engagements/eng-coulomb-railiance01-ho-001/schedule.yml
policy:
confidentiality: client_owned
human_approval_for: [privileged_ops, package_upgrade, firewall_change, reboot]
redaction_profile: default-host-ops
commercial:
currency: kai
seat_product: expert_seat_4x
ledger_ref: kai://coulomb-ops-kai/eng-coulomb-railiance01-ho-001
```
### 5.4 Agent definition (engagement-bound)
Materialised markdown with frontmatter — what the runtime actually loads.
```yaml
---
name: host-operator
engagement_id: eng-coulomb-railiance01-ho-001
role_id: host-operator
role_version: "0.1.0"
description: Host operator for railiance01 (coulomb engagement)
category: infrastructure
memory: enabled
memory_path: engagements/eng-coulomb-railiance01-ho-001/vault/memory.md
targets:
- kind: host
id: railiance01
confidentiality: client_owned
phase: ramp_up
access_classes: [host_observe, privileged_ops]
human_approval_for: [privileged_ops, package_upgrade, firewall_change, reboot]
model: inherit
---
```
Body = Role prompt (from template) + **engagement binding section** (targets,
escalation contacts, change windows, vault paths, forbidden actions) + phase
protocol includes.
Supplier catalog keeps the **unbound** Role template. The bound definition may
live in the **client engagement repo** (preferred for confidential bindings).
---
## 6. Knowledge planes and vault layout
### 6.1 Placement rules
| Content | Location | Sync to supplier repo? |
|---------|----------|------------------------|
| Role prompt template | `kaizen-agentic/roles/` or `agents/` | N/A (source) |
| Engagement record + bound definition | Client engagement repo (or client-private store) | No (except non-secret metrics summary if opted-in) |
| Memory, node profiles, incident notes | **Engagement vault** (client) | **Never** by default |
| Scrubbed protocol improvement | Supplier PR after client license | Yes, after review |
| Kai ledger lines | Settlement store | Billing metadata only |
### 6.2 Vault directory (client-owned)
```
engagements/<engagement-id>/
├── ENGAGEMENT.yaml # lifecycle record
├── agent-host-operator.md # bound definition
├── schedule.yml # duty cadence
├── access-plan.md # how certs/routes work (no secrets)
├── vault/
│ ├── memory.md # extended host-operator memory
│ ├── baselines/
│ │ └── railiance01.md # OS, packages, known load envelope
│ ├── session-log/ # optional per-session files
│ ├── findings/ # durable finding tickets
│ └── handoff/ # filled during ramp-down
├── reports/ # client-visible session reports
└── commercial/
└── quote.yaml # Kai quote snapshot
```
### 6.3 Memory template extension (host-operator)
Inherits sys-medic sections and adds:
```markdown
## Engagement Charter
<!-- duty, change windows, escalation, out-of-scope -->
## Host Profiles
<!-- hostname | role | typical load | services | last review -->
## OS & Patch State
<!-- distro | kernel | last update pass | deferred packages | reboot needed? -->
## Security Posture
<!-- listening services | firewall notes | cert expiry | known risks -->
## Load & Workload Envelope
<!-- CPU/mem/disk baselines | heavy jobs | saturation incidents -->
## Recurring Findings
## Cleared Issues
## Open Threads
## Session Log
```
### 6.4 Redaction gate (supplier craft feedback)
Before any vault content may influence a public Role update:
1. Run `kaizen-agentic engagement scrub <engagement-id> --to-lesson`
2. Output must pass checklist: no hostnames (or allowlisted), no IPs, no user
names, no secret material, no tenant identifiers
3. Client marker `contribute_lesson: approved` in engagement record
4. Human maintainer merges into Role/protocol
Without steps 34, scrubbed output is discarded.
---
## 7. Lifecycle state machine
```
requested → quoting → funded → staffing → ramp_up → operating ⇄ renewing
ramp_down → closed
Any non-terminal state → cancelled (with partial ramp-down if vault exists)
```
### 7.1 Phase responsibilities
#### `requested`
- Client submits `EngagementRequest`
- Agency validates Role exists, Targets well-formed, access classes allowed
#### `quoting`
- Produce Kai quote (seat + ramp + estimated duties)
- Client accepts or revises scope
#### `funded`
- Ledger holds seat + ramp-up package (or soft-reserve for internal grants)
- Insufficient Kai → remain in quoting with `funding_blocked`
#### `staffing`
- Pin Role version
- Materialise bound agent definition
- Create vault scaffold + schedule
- Register optional activity-core definition / hub task links
- Verify access path **without** storing secrets (`warden route`, dry-run SSH, etc.)
#### `ramp_up`
Mandatory checklist (host-operator):
| ID | Criterion | Evidence |
|----|-----------|----------|
| RU-01 | Access path verified | access-plan.md + successful observe session |
| RU-02 | Host baseline documented | vault/baselines/railiance01.md |
| RU-03 | Coach / orientation brief filed | vault or reports/orientation.md |
| RU-04 | First health review complete | reports/ + memory session log |
| RU-05 | Security snapshot initial | OS & Security Posture sections non-empty |
| RU-06 | Load envelope initial | Load & Workload Envelope non-empty |
| RU-07 | Escalation contacts confirmed | Engagement Charter |
| RU-08 | Human approval path tested | dry-run privileged proposal logged |
Exit: all RU-* done → `operating`. Kai: charge ramp-up package on phase entry
or exit (pick one; **recommend charge on entry**, refund if cancelled before RU-01).
#### `operating`
- Scheduled duties fire (activity-core or manual)
- Each session: load vault → work → update vault → metrics → ledger duty charge
- Privileged actions require human approval record
- Phase may enter `renewing` near seat period end
#### `ramp_down`
Mandatory checklist:
| ID | Criterion | Evidence |
|----|-----------|----------|
| RD-01 | Open threads triaged | memory Open Threads resolved or transferred |
| RD-02 | Handoff pack written | vault/handoff/README.md + baselines export |
| RD-03 | Outstanding risks listed | handoff/risks.md |
| RD-04 | Access revoked / certs not renewed | access-plan.md “revoked at …” |
| RD-05 | Schedule disabled | schedule.yml enabled false / activity-core disabled |
| RD-06 | Client confirms vault custody | engagement status note |
| RD-07 | Supplier workspace scrubbed | no client vault copies in kaizen-agentic tree |
Exit: all RD-* → `closed`. Charge ramp-down package on entry.
#### `closed`
- Terminal. Ledger finalised. Definition retained only in client custody
(supplier may keep engagement id + non-secret metrics aggregate if opted-in).
---
## 8. Request → provision API / CLI surface
Proposed CLI (kaizen-agentic), additive and offline-friendly where possible:
```bash
# Client / operator
kaizen-agentic engagement request --file request.yaml
kaizen-agentic engagement quote <engagement-id>
kaizen-agentic engagement fund <engagement-id> --account coulomb-ops-kai
# Agency staffing
kaizen-agentic engagement staff <engagement-id> --role host-operator
kaizen-agentic engagement render-agent <engagement-id>
kaizen-agentic engagement init-vault <engagement-id>
# Lifecycle
kaizen-agentic engagement phase <engagement-id> --to ramp_up
kaizen-agentic engagement checklist <engagement-id>
kaizen-agentic engagement phase <engagement-id> --to operating
kaizen-agentic engagement prepare <engagement-id> # session bundle like schedule prepare
kaizen-agentic engagement close-session <engagement-id> --metrics ... --kai-duty standard_review
# Knowledge boundary
kaizen-agentic engagement scrub <engagement-id> --to-lesson
kaizen-agentic engagement export-handoff <engagement-id>
kaizen-agentic engagement phase <engagement-id> --to ramp_down
kaizen-agentic engagement phase <engagement-id> --to closed
```
**Session prepare bundle** includes:
1. Bound agent definition
2. Vault memory + baselines
3. Relevant protocols (pinned)
4. Access plan (no secrets)
5. Phase-specific instructions (ramp-up vs operate vs ramp-down)
6. Commercial context (duty type for ledger)
This reuses the spirit of `schedule prepare` (ADR-005) with engagement scope.
### State Hub (optional index)
Do **not** invent workplans by hand in the hub. Options:
- Engagement markdown/YAML in client repo + `fix-consistency` if modeled as workplan, **or**
- Lightweight hub records: progress events only (`add_progress_event`) keyed by engagement id in detail JSON
Prefer **files as source of truth** (ADR-001 spirit).
---
## 9. Access control integration
Agents never hold long-lived secrets in definitions or vaults.
| Need | Route |
|------|-------|
| SSH to railiance01 | `warden sign` / cert_command — ops-warden |
| API tokens, DB passwords | OpenBao via `warden route` pointers |
| Tunnel to services | ops-bridge |
| Authorization decisions | flex-auth (if applicable) |
**Access classes** in the engagement record constrain what the agent may *propose*
and what the prepare bundle states as allowed. Runtime still depends on human
and cert policy; the definition is policy-as-documentation plus checklist gates.
### Privileged ops gate
```text
Agent produces Action Proposal
→ Engagement policy requires human approval for class
→ Human records approval in vault/session-log or hub progress event
→ Agent may execute within stated blast radius
→ Session close updates Cleared Issues / Findings
```
---
## 10. Billing event schema (Kai)
Emitted at duty close and phase transitions (implementation may be JSONL local
ledger first):
```json
{
"apiVersion": "kaizen.agentic/v1",
"kind": "KaiLedgerEntry",
"id": "kai-20260716T100000Z-001",
"account": "coulomb-ops-kai",
"engagement_id": "eng-coulomb-railiance01-ho-001",
"type": "duty_charge",
"product": "standard_review",
"capability_tier": 4,
"access_surcharge_product": "host_observe",
"amount_kai": 1700,
"currency": "KAI",
"session_ref": "reports/2026-07-16-health-review.md",
"created_at": "2026-07-16T10:00:00Z",
"metadata": {
"target": "railiance01",
"phase": "operating",
"tokens_vendor_cost_eur": null
}
}
```
**Forbidden in ledger:** secrets, full command transcripts with sensitive output,
raw vault dumps.
Seat charges: `type: seat_charge` on period boundaries.
Ramp packages: `type: ramp_up_charge` / `ramp_down_charge`.
---
## 11. First example: coulomb host-operator on railiance01
### 11.1 Context
- **Client:** coulomb (platform / railiance ops)
- **Target:** host `railiance01` — production k3s node (Forgejo, apps, cluster services per railiance-hosts inventory)
- **Role:** `host-operator` (tier 4), craft base `sys-medic`
- **Duty:** keep system operational and secure; OS up to date; regular review of system load and demanding workloads
### 11.2 Engagement charter (normative for pilot)
**In scope**
- OS package currency and reboot planning (with approval)
- Security hygiene: listeners, basic firewall posture, cert expiry awareness, user/session leftovers
- Load average, CPU, memory, disk, inode pressure
- Workload identification: heavy processes, container/pod resource hogs, backup/jobs overlap
- k3s node health signals (reuse sys-medic protocol where applicable)
- Documentation of baselines and findings in the engagement vault
- Recommendations and gated remediation proposals
**Out of scope (unless separately engaged)**
- Application feature development
- Unilateral production data deletion
- Multi-host fleet automation without engagement expansion
- Secret value retrieval into chat or git
- Changing DNS, billing, or legal identity systems
**Cadence (pilot)**
| Duty | When | Protocol |
|------|------|----------|
| Health + load review | Daily | load-workload-review + sys-medic assessment subset |
| OS & security pass | Weekly | os-security-pass |
| Deep assessment | On demand / monthly | full sys-medic k3s protocol |
| Incident assist | On demand | privileged gate as needed |
### 11.3 Suggested inventory anchors (read-only facts)
- `railiance-hosts` inventory and SCOPE (host list, ops-bridge notes)
- `railiance-apps` / forgejo-on-railiance01 docs for workload expectations
- Existing sys-medic node profile sections if any prior `.kaizen` memory exists on related repos
### 11.4 Ramp-up sequence (pilot runbook)
1. Create `EngagementRequest` (YAML above)
2. Quote + fund from `coulomb-ops-kai` (or internal grant)
3. `engagement staff` → render agent + vault under client engagement store
4. Verify observe access to railiance01 (cert path)
5. Capture baseline: uname, uptime, disk, memory, load, top workloads, k3s node status
6. Coach brief (if other agent memories exist on related projects)
7. Complete RU checklist → mark `operating`
8. Enable daily/weekly schedule entries
### 11.5 Ramp-down sequence
1. Freeze new duties; finish in-flight session
2. Triage open threads (transfer to humans or new engagement)
3. Write handoff pack: baseline, known risks, deferred patches, “how we operate railiance01”
4. Disable schedules; revoke agent access
5. Confirm vault remains in client custody
6. Scrub supplier working trees
7. Close engagement; finalise Kai ledger
### 11.6 Mapping to sys-medic today
Until `host-operator` Role package exists:
| Need | Temporary approach |
|------|--------------------|
| Agent prompt | Install/use `sys-medic` + engagement binding appendix |
| Memory | Init `.kaizen/agents/sys-medic/` **or** engagement vault path via override |
| Protocols | Existing k3s-node-health-assessment + draft os/load protocols in engagement repo |
| Schedule | Manual or activity-core definition owned by client engagement repo |
Promotion path: generalize binding appendix into `roles/host-operator/` in
kaizen-agentic once pilot checklist passes twice.
---
## 12. Security & compliance checklist
- [ ] No secrets in git (engagement YAML, agent definition, vault baselines)
- [ ] Vault encryption at rest if hosted on shared infra (client policy)
- [ ] Session transcripts: client retention policy; default not uploaded to supplier
- [ ] Privileged actions require recorded approval
- [ ] Redaction gate before any Role craft PR
- [ ] Access via short-lived certs; no password in prompts
- [ ] Ledger free of sensitive operational detail
- [ ] Ramp-down access revocation verified
---
## 13. Implementation phases
### Phase 0 — Spec only (this document + business model)
- Accept as working draft; no code required
### Phase 1 — File-based pilot (minimal code)
- Directory convention under a client engagement repo
- Manual phase transitions in ENGAGEMENT.yaml
- sys-medic + appendix as bound definition
- JSONL Kai ledger in `commercial/ledger.jsonl`
- Checklists as markdown
### Phase 2 — CLI scaffolding
- `engagement` command group (request, staff, render-agent, checklist, prepare, scrub)
- Validate schemas
- Integrate `memory brief` / metrics record with vault paths
### Phase 3 — Orchestration
- activity-core definitions per engagement schedule
- Optional State Hub progress events
- Ledger → quote reporting
### Phase 4 — Commercial EUR path
- FX export from Kai history
- Hybrid billing metadata
---
## 14. Acceptance criteria (architecture)
1. A client can express an **EngagementRequest** for host-operator @ railiance01
2. Staffing produces a **bound agent definition** + **client vault** + **schedule**
3. Ramp-up and ramp-down have **testable exit criteria**
4. Operating sessions **update client vault**, not supplier `agents/` by default
5. Each duty can append a **Kai ledger entry** without secrets
6. Pilot runbook in §11 is executable by an operator in one working day for Phase 1
---
## 15. Open technical questions
Resolved for Phase 1 by [DEC-FDA-001](decisions/DEC-FDA-001-working-defaults.md):
| Question | Working default |
|----------|-----------------|
| Engagement store | Pilot under `engagements/pilots/` in kaizen-agentic; production vaults client-owned later |
| Multi-target | One engagement, N targets, N baseline files |
| Metrics to supplier optimizer | Opt-in, default off |
| Kai ledger | File JSONL under engagement `commercial/` |
Still open (non-blocking):
1. Should bound definitions be signed (supply-chain) for production host ops?
2. When to copy pilot vault to a client-owned repo for pure custody?
---
## Related documents
- [ADR-007](adr/ADR-007-forward-deployed-engagement-convention.md)
- [forward-deployed-engagement-playbook.md](integrations/forward-deployed-engagement-playbook.md)
- [DEC-FDA-001](decisions/DEC-FDA-001-working-defaults.md)
- [roles/host-operator](../roles/host-operator/)
- [pilot engagement](../engagements/pilots/eng-coulomb-railiance01-ho-001/)
- [wiki/ForwardDeployedAgencyBusinessModel.md](../wiki/ForwardDeployedAgencyBusinessModel.md)
- [agency-framework.md](agency-framework.md)
- [adr/ADR-006-customer-engagement-convention.md](adr/ADR-006-customer-engagement-convention.md)
- [adr/ADR-005-scheduled-agent-execution.md](adr/ADR-005-scheduled-agent-execution.md)
- [adr/ADR-002-project-memory-convention.md](adr/ADR-002-project-memory-convention.md)
- [integrations/customer-engagement-playbook.md](integrations/customer-engagement-playbook.md)
- [agents/agent-sys-medic.md](../agents/agent-sys-medic.md)