{
  "mas_version": "0.2",
  "namespace": "modes.example",
  "profiles": {"p1": true, "p2": true},
  "resource_types": {
    "ticket": {"enabled": true, "description": "Email-mastered ticket"},
    "case": {"enabled": true, "description": "Case owned by an outside master (CMS)"}
  },
  "interaction_modes": {
    "callback": {"enabled": true, "description": "Continue by a voice callback"},
    "chat": {"enabled": false, "description": "Not offered"}
  },
  "equivalence": {"local_part_case": "exact", "dot_folding": false, "resource_id_case": "insensitive"},
  "addresses": {
    "ticket": {"kind": "function", "intake_for": "ticket"},
    "case": {"kind": "function", "intake_for": "case"}
  }
}