The id a customer sees in replies now matches what forwarders and list servers deliver. Existing upper-case tickets still match case-insensitively. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com> Assistant: claude-code Assistant-Model: opus Assistant-Process: 252470@bnt-lap001 Assistant-Session: ad628c8f-4be2-4979-94c9-76c7ed6f8241 |
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| .. | ||
| ticket_service.py | ||