38 lines
1.6 KiB
Markdown
38 lines
1.6 KiB
Markdown
# SCOPE
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> This file was generated by `statehub register`. Refine it as the repository
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> boundaries become clearer.
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## One-liner
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DirektVermittlungDe is a document-centric platform that routes citizens' documents or reference numbers (Aktenzeichen) directly to the responsible German authority caseworker and opens a communication thread, replacing manual phone-routing hunts.
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## Core Idea
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direkt-vermittlung-de exists to provide the capability described in INTENT.md.
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## In Scope
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- Document/reference-number intake and metadata-based routing to the responsible authority unit
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- Citizen-official communication threads (text chat, callback requests, appointment scheduling)
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- Stateless OAuth2/JWT authentication with citizen/official scopes
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- Async data export workflow for authority systems
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- GDPR-compliant document/thread retention and TTL cleanup
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- Migration from prototype implementations to a unified, TDD-driven /src production codebase
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## Out of Scope
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- Decrypting or otherwise processing encrypted document payload contents in the main backend service
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- General-purpose CRM/ticketing functionality unrelated to authority-citizen routing
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- Non-government (private sector) support-routing use cases
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- Maintaining the prototype-* directories as live code (archived reference only)
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## Current State
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- Pre-production: three parallel prototypes (chatgpt5, geminiNbt3pro, grok4.1) exist under /prototype-*; no unified /src codebase yet. Architecture is documented via 8 ADRs and a migration workplan, but the target production codebase has not been started.
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## Getting Oriented
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- Start with: INTENT.md
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- Agent instructions: AGENTS.md
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- Workplans: workplans/
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